![]() ![]() If you haven’t heard back from your client after contacting them via email, or they reply but fail to set any terms with you, then you should become more aggressive in your follow-up. Helping them set up a payment plan, for example, may demonstrate your good faith in your client and also resolve the bill in a more timely manner. Just as unresolved invoices can cause cash flow problems on your end, they may be facing similar issues. In your email, describe the situation and ask if there’s something further that needs to be worked out in order to get the client to pay you. You want to establish a firm but friendly rapport that will result in resolution, not bitterness. And when you send that, assume your client fully intends to pay you.Ĭreating additional hostility won’t help you clear this invoice. Typically, it’s best to start with email, since that’s how most business communication takes place these days. Once you’ve reviewed all aspects of the job, follow-up on the invoice in a minimally personal way. Don’t make this mistake create a contract from the start and stick to it. In fact, your client may think they don’t need to pay you at all. If anything is missing or the payment amount wasn’t set in advance, you’ll have a harder time getting paid. One of the biggest reasons people don’t get paid is the wrong billing amount on the invoice. Next, make sure that you are billing for the amount agreed on. Make sure you’ve completed everything, that it was submitted by the date expected. When dealing with clients who fail to pay, freelancers and businesses alike should always start out by making sure that it’s really the client who’s in the wrong.Ĭheck everything from the initial communication and contract to the final submission.
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